Privacy

Last updated: January 21, 2026

This Privacy Policy explains how Threadies ("we", "us", "our") collects, uses, and protects your personal information when you visit our website, place an order, or otherwise interact with our Services. Our store is powered by Shopify, which helps us operate our online storefront and process payments.

By using our Services, you agree to the practices described below.

1. Information We Collect

We collect only the information needed to operate our store, fulfill orders, and provide customer support.

Information you provide directly:

Name
Email address
Phone number
Billing & shipping addresses
Payment method details (processed securely by Shopify—we do not store your full card number)
Account login details (if you create an account—your password is securely managed by Shopify and we never have access to it)
Messages you send to us (customer support)

Information collected automatically:

IP address
Browser type, device type, and operating system
Pages viewed and actions taken on our site
Cookies and similar tracking technologies

Information from partners:

Payment processors
Shipping carriers
Analytics or marketing tools

2. How We Use Your Information

We use your information only for the following purposes:

To process your orders

Process payments
Fulfill and ship orders
Handle returns and exchanges

To operate and improve our website

Maintain and optimize the online store
Customize your shopping experience

To communicate with you

Order confirmations and updates
Customer support responses
Optional marketing emails (you can unsubscribe anytime)

To protect our business

Detect fraud or unauthorized activity
Maintain security and compliance

3. How We Share Your Information

We only share personal information with trusted service providers necessary to operate our store.

This includes:

Shopify (store platform, checkout, payments)
Payment processors (e.g., Shopify Payments)
Shipping partners (to deliver your order)
Email and marketing tools (only if you opt in)
Social media and advertising platforms — We share data with advertising partners to measure ad performance and show you relevant ads. This may include browsing activity, purchase information, and contact details used for ad targeting. You can manage your ad preferences through your social media account settings.

We do not sell or trade your personal information.

4. Shopify

Our store is powered by Shopify, which provides our product catalog, shopping cart, checkout, and payment processing. Shopify processes your personal information to help operate these services.

To learn how Shopify handles your data, review their policy.

Depending on your region, you may also exercise privacy rights directly with Shopify.

5. Cookies & Tracking

Shopify uses cookies for:

Basic site functionality
Performance and analytics
Keeping items in your cart
Personalized shopping experience

You may control cookies through your browser settings.

Advertising & Conversion Tracking

We use tracking technologies from advertising partners to:

Measure the effectiveness of our ads
Show you relevant advertisements on other platforms
Understand how visitors interact with our site after seeing our ads

You can opt out of personalized advertising through your social media account settings.

6. Children's Privacy

We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us their information, contact us and we will remove it.

7. Security & Retention

We use reasonable security measures to protect your information, but no system is perfect.

We keep your personal information only as long as necessary to:

Fulfill your orders
Maintain your account (if created)
Meet legal requirements
Resolve disputes

8. Your Rights

Depending on your location, you may have rights such as:

Accessing the personal information we hold
Requesting corrections
Requesting deletion
Opting out of marketing emails
Requesting a copy of your data

To exercise any rights, .

9. International Transfers

Your information may be transferred outside your country of residence, including to Shopify's servers in Canada and the United States. Shopify uses approved legal mechanisms for international data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the latest version.

11. Contact Us

If you have any questions about this Privacy Policy or want to make a privacy request, .